Enjoy free and reliable shipping on every order with Mooroca.
Processing Time
Orders are processed within 1–2 business days (Mon–Fri, PST). Weekend orders will be processed the following Monday. Please note that once shipping has started, we are unable to make any changes to your order.
Shipping Origin
Most of our products are shipped from our U.S. warehouse. In the event of temporary inventory shortages, we may ship your order from our partner facility in China. In such cases, you will be notified via email for confirmation before we proceed.
Estimated Delivery Time
USA Standard Shipping: 3–6 business days (Free)
Canada Standard Shipping: 6–10 business days (Free)
USA Expedited Shipping: 1–2 business days ($39.99)
Canada Expedited Shipping: 4–5 business days ($39.99)
(Estimated times exclude order processing time.)
Order Tracking
Once your order is shipped, you’ll receive an email with a tracking number within 24 hours. Please allow up to one business day for tracking activation.
Customs & Import Duties
Any applicable import duties or taxes for international shipments will be fully covered by Mooroca.
Shipping Restrictions
We do not deliver on weekends or U.S. national holidays.
Orders may ship in multiple packages and arrive at different times.
Orders cannot be canceled once shipped. If you need to return an item, please visit our Return & Refund Policy.
Need Help?
Email: support@mooroca.com
Phone: +1‑303‑505‑8382 (Mon–Fri, 8AM–5PM PST)