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Stylish Floor Mounted Tub Filler with Hand Shower

MoorocaSKU: MTMB01
filler

Price:
Sale price$399

Description

Mooroca Return Policy
At Mooroca, we strive for your complete satisfaction with every purchase. If you are not entirely satisfied, you may return any unused product within 90 days of the delivery date for a full refund. Kindly ensure that the item remains in the same condition as when you initially received it.  
To facilitate a seamless return process, kindly adhere to the following guidelines: 
1. Original Packaging: Ensure returned items are enclosed in their original packaging, including all boxes, plastic containers, bags, and equivalent protective materials.  
2. Undamaged Condition: We cannot accept original packaging that has been damaged, as these items are no longer considered new.  
3.Tags and Additional Components: The original packaging must also include all tags, information booklets, instructions, stickers, etc.  
4.Secure Packing: Pack your returns firmly to prevent any damage in transit. If we receive a damaged item, we cannot determine the cause of the damage and will not accept it as a return.  
5.Shipping Container: Avoid using the item's original packaging as the shipping container. Instead, place items in the original packaging inside a larger, separate shipping box. We recommend reusing the box your items were initially shipped in.  
6.Confirmation Process: Before returning items, make sure all return conditions are met. Take photos or videos and send them to our customer service team for confirmation.  
NOTE:Customer service email: support@mooroca.com. 
Exceptions and Explanations 
Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item.once you want to exchange items,Please contact us support@mooroca.com. we will send you a pre-paid return label. 
Shipping Fee 
If you want to return or exchange an item with no quality issues, we will bear the cost,Please contact us support@mooroca.com, we will send you a pre-paid return label. 
Product Issues 
If you receive an incorrect item or the product has quality issues, we will process exchange or return requests within 3 business days. Since it is our fault, we will bear the cost of returning the goods. However, please follow the return standards to ensure that the items are in new condition and do not affect their resale. 
Out-of-Stock Items 
In case the product you ordered cannot be delivered on time due to inventory shortages, we will contact you via email. You may choose to wait for the stock to arrive or request a refund. 
Missing Parts 
If you received your product and it is missing parts, Please contact us support@mooroca.com to solve the issue,We will resend or send you a replacement part. 
The Refund 
Please allow 10-15 business days for your return to reach our warehouse. Once received our team will inspect the item,and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
Or Please contact us support@mooroca.com to get refund.

FREE SHIPPING ON ALL ORDERS

MOOROCA understands client want to receive their new product quickly and do not want to surprise with additional shipping fee.So we process your order swiftly.Once the shipping process begins we are unable to make any changes to your order.Orders placed on a weekend day will not be processed for shipping until the following Monday

TRACKING YOUR ORDER

Once your order leaves our warehouse.a tracking number will be emailed to you.Tracking numbers take one business day to activate.Please contact us If you have other question support@mooroca.com

 

SHIPPING TIME

All our products are sell on the United States/Canada. All items are being shipped from the United States. Orders will be processed within 1-2 business days for Monday through Friday (PST) and 1-3 business days for Saturday through Sunday (PST).

Orders received during standard U.S. holidays will not be processed until the next business day. Holidays include, but are not limited to: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, etc.

TRANSPORTATION

FREE SHIPPING:

SHIPPING TO UNITED STATES:It usually takes 3-6 business days (does not include processing time).No weekend delivery. Shipping Cost:$0

SHIPPING TO CANADA:It usually takes 6-10 business days (does not include processing time).No weekend delivery. Shipping Cost:$0

EXPEFITED SHIPPING:Expedited shipping is available at an additional charge.Expedited shipping on in-stock orders placed by 4:30PM PT Monday through Friday will ship the same day and will arrive on a business day.according to the shipment type chosen below.Rates can be found on Shipping Options of the checkout process.Please note: Weekend delivery is not available on expedited items.

SHIPPING TO UNITED STATES:1-2 Business Days(does not include processing time).No weekend delivery. Shipping Cost:$39.99

SHIPPING TO CANADA:It usually takes 6-10 business days (does not include processing time).No weekend delivery. Shipping Cost:$0

OTHER QUESTIONS

We will continue to improve our transportation policy,Please contact us

Email:support@mooroca.com

 Tel:346-491-5660

PLEASE NOTE:

MOOROCA cannot cancel any item from an order after the item has been shipped.Please contact us to submit a return request after receiving the product If you need to return a product.

If you order includes several items.they may ship separately and at different times.

    FREE SHIPPING ON ALL ORDERS

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